Terms and Conditions

Run by a team of versatile, enthusiastic, and experienced people, Cultural Voyagers International and Cultural Voyagers Pakistan (Domestic Tours and Fellowship Programs) is a leading cultural exchange society to create opportunities around tourism & travel to promote & strengthen cultural ties between Pakistan & other countries to promote a positive Pakistan with top-notch service and maximize the delight of travel and tourism. Our best-designed customized tours cover (Asia, East & South) the Middle East, Europe, and multiple tourist attraction countries. Whether you are looking for a group tour, family customized packages, or corporate tours to the highlighted attractions, a cultural discovery of the heritage sites, or a dive into the picturesque natural wonders, we have got a super selection of trips to choose from. Our security-centered plans are super successful in execution. The support team and field operations with a wide range of professional partners across the world are active day and night to ensure the smooth execution of the trip. Embark on your next journey with us.

1. Honest prices – we have the best prices for tours, and a huge selection of destinations will not leave indifferent even avid tourists.

2. Reliable partners – We work with the best tour operators who have over a year’s proven experience in their professionalism.

3. Full Service – Everything that a tourist may need when going abroad, from your doorstep to destination and back to your home

4. Quality Guarantee – Hospitality and best professional guides, facilitation, and support during the trips, we provide the best facilities in a cost-effective manner.

5. Full support – By contacting us, you get full support, from choosing the tour and ending with advice on what to take with you on a trip.

6. Document Processing – Our professional team will help you make your documents ready for a tourist /visit visa.

• Professional tour advisors
• Airline Ticketing
• Visa services (Support & facilitation) • Hotel Booking
• Transfers and luxury transportation • Tours and site seeing
• Entertainment activities
• Holidays Packages
• Honeymoon packages

• We provide the best services and different category tours including customized, family groups, honeymoon, corporate groups, and Group packages)

• Turkey, Thailand, UAE, Malaysia, Singapore, Baku-Azerbaijan, Uzbekistan- Indonesia, Maldives, Greece, Europe, Egypt, Sri Lanka, Nepal, and others.

Here are company policies for Cultural Voyagers:

Health and Safety: Cultural Voyagers is committed to providing safe and enjoyable travel experiences for all guests. We will follow all relevant health and safety guidelines and protocols, including those related to COVID-19, to ensure the well-being of our guests and employees.

Customer Service: Cultural Voyagers values our guests and is dedicated to providing the highest level of customer service. We will make every effort to meet the needs and expectations of our guests and will handle any complaints or issues in a timely and professional manner.

Diversity and Inclusion: Cultural Voyagers is committed to creating a welcoming and inclusive environment for all of our guests and employees. We do not discriminate on the basis of race, religion, gender, sexual orientation, age, or ability.

Sustainability: Cultural Voyagers is committed to minimizing our impact on the environment and supporting local communities.

We will strive to use eco-friendly products and practices whenever possible and work with local partners to ensure that our tours benefit the communities we visit.

At Cultural Voyagers PVT Limited, we strive to provide exceptional service and ensure our customers’ satisfaction. We understand that travel plans may change, or unforeseen circumstances may arise, and we aim to accommodate our customers to the best of our abilities. Please read our refund policy below to understand our guidelines and procedures.

Cancellations by Customers:

For cancellations made 30 days or more prior to the departure date, we offer a 90% refund of the total booking

amount. This is only in the case if flights or hotels or any services are not pre booked, in case of pre bookings the cancellation policy as per the service providers policy will be applied.

Cancellations made less than 7 days prior to the departure date are non-refundable.

In the event that Cultural Voyagers Pvt Limited needs to cancel or modify a booking due to unforeseen circumstances, we will offer the customer the option to reschedule their trip or provide a refund voucher by deducting the cost incurred on any services for example,visa flights or any other service.

If the cancellation or modification is due to circumstances beyond our control, such as natural disasters, political unrest, or transportation disruptions such as flight cancelation, we will make every effort to assist the customer in rescheduling their trip or provide a suitable alternative. However, refunds may not be possible in such situations.

Refunds will be processed within 30 business days after receiving the cancellation request email or when applicable, the notification of cancellation or modification by Cultural Voyagers Pvt Limited.

Refunds will be issued in the same form of payment used for the original booking. Please note that any transaction fees or currency conversion charges incurred during the initial booking may not be refundable.

Certain services or products may have specific refund policies or restrictions imposed by our partners, such as airlines, hotels, or other service providers. In such cases, the refund policy of the respective partner will apply, and we will assist customers in obtaining the applicable refund.

Refund Requests:

To request a refund, customers must submit a written request via email or through our customer support channels. The request should include the booking details, reason for cancellation, and any supporting documentation if required.

Please note that this refund policy is subject to change and may be updated from time to time. It is the responsibility of the customer to review the refund policy at the time of booking or prior to making any cancellations.

For further information or assistance regarding our refund policy, please contact our customer support team at operations@culturalvoyagers.com

Reservations for Cultural Voyagers tours must be made through our website or by contacting us directly. A deposit is required to secure a reservation and the balance of the payment is due prior to the start of the tour. We accept payment by credit card or bank transfer. A 50% Payment will be made on booking time and the remaining 50% will be paid 7-10 days before the tour start.

Liability: Cultural Voyagers is not responsible for any personal injury, property damage, or other loss that may occur during a tour. Participants are responsible for their own safety and are expected to follow all instructions provided by Cultural Voyagers staff. By booking a tour with Cultural Voyagers, you acknowledge and accept these risks.

By participating in a Cultural Voyagers tour, you grant us permission to use any photos or video taken during the tour for marketing and promotional purposes.

These terms and conditions shall be governed by and construed in accordance with the laws of the state.